Our Digital Confidence programme is developed and delivered in partnership with the leading multichannel and ecommerce consultancy Practicology to help you harness the power of digital and create real value.
We will help you transform digitally by working with you to:
- increase your overall confidence and capability in the digital world, helping you understand and use a wide range of digital terminology.
- understand the complexities of the modern customer journey by identifying and enhancing your customer touch-points to improve business performance.
- conduct a “Deep Dive” into the areas most aligned with your own digital challenges e.g Content & SEO, On-line Trading, Digital Marketing, CRM / Retention.
- equip you with the commercial and EQ tools to create and communicate your own digital story so you can influence and manage the implementation process efficiently.